Refund Policy
Last updated: 23 September 2026
All purchases on SketchAlchemy are processed by Paddle (Paddle.com), our authorized reseller and merchant of record. Refunds are handled under Paddle's Refund Policy, which applies to every order placed through SketchAlchemy.
To request a refund, contact Paddle directly through paddle.net, or reach out to us at support@sketchalchemy.io and we'll help you get in touch with Paddle. We review every refund request in good faith and don't apply blanket "all sales final" restrictions.